Blog2 Jan 2019 · 4 min read

Mike Vekris at 2nd National Wedding DJ Convention 2018

In March 2018 the Greek wedding DJ community met in Athens for the 2nd National Wedding DJ Convention, two days built around a line we still like: wedding entertainment is a serious business.

Mike was invited to speak to his fellow DJs about something he had already been doing for years: working with couples who come from abroad to get married in Greece. Below are the slides from that talk, translated into English and lightly edited for the page, with a few notes of ours in between. The parts that only made sense in the room have been left out.

A talk by Mike Vekris

How to show your value to couples from abroad

2nd National Wedding DJ Convention · Athens, 10–11 March 2018

Part one

Value, before anything else.

01 · Value

What is value?

The sum of the positive qualities of a service that make the people who might buy it hold it in high regard.

2nd National Wedding DJ Convention · Athens 2018

02 · Value

Value in marketing

The difference between the benefit a buyer expects from a service and what it costs them, in money or otherwise, compared with similar services.

2nd National Wedding DJ Convention · Athens 2018

In other words, value is not the price. It is what the couple believes they get in return for it.

03 · Value

In maths

2nd National Wedding DJ Convention · Athens 2018

There are two ways to make that number bigger: lower the cost, or raise the benefits. Only one of them is a business plan.

04 · The golden rule

The golden rule

Value should always be defined through the eyes of the customer.

«Η αξία πρέπει πάντα να ορίζεται μέσα από τα μάτια του καταναλωτή.» As it read on the Greek slide.

2nd National Wedding DJ Convention · Athens 2018

Part two

Who we are talking to.

05 · The couple

The couple from abroad

  • Loves to travel.
  • Has a strong creative streak.
  • Has some kind of connection with Greece.
  • Usually comes from a middle to upper social background.

2nd National Wedding DJ Convention · Athens 2018

They have usually been planning for a long time, from another country and often another time zone. What they need most from a supplier is to feel they can trust them from far away.

Part three

How to show your value.

06 · The question

How do you show your value to a couple from abroad?

2nd National Wedding DJ Convention · Athens 2018

I don’t sell.

2nd National Wedding DJ Convention · Athens 2018

Four prerequisites came next. None of them is complicated. All of them are easy to forget in the middle of a busy season.

  1. 01I use excellent English.
  2. 02I am consistent in everything.
  3. 03I am formal in everything.
  4. 04I care about them and their culture.

07 · Consistency

Consistency means…

  • Replying fast to every request, email and message.
  • Doing what we said we would do.
  • Keeping to timelines and deadlines.
  • Looking after our image, online and in person.

2nd National Wedding DJ Convention · Athens 2018

08 · Caring

Caring means…

  • Helping wherever we can, within reason.
  • Putting their vision first.
  • Earning their trust.
  • Sharing their worries and their stress.
  • Usually giving more than we promise.
  • Preparing.

2nd National Wedding DJ Convention · Athens 2018

09 · Tip

Tip!

Make sure the couple sees you not as a good deal, but as a solution.

2nd National Wedding DJ Convention · Athens 2018

Part four

What it looks like in practice.

The last part of the talk was about tools: the actual documents we used with every couple at the time, shown as they were in 2018.

How we listen

Wedding entertainment proposal: data collection form

Before any proposal, a short form about the couple, the day and what matters to them. We send nothing until we have listened.

How we stay formal

Services agreement: data collection form
Services agreement, financial details
Services agreement, benefits included
Services agreement, terms and conditions
Services agreement, formalisation

A proper agreement, every time. The details first, then the services, what is included, the terms, and a signature.

How we advise

Presentation and information magazine, cover
A message from Mike
Music, please!
Useful tips and advice
Let’s talk about expectations

A presentation and information magazine for every couple: who we are, what to expect, and the advice we wish every couple heard before their wedding.

Eight years on, the documents look different and most of them now live online. The principles behind them haven’t changed at all.

Thank you

Mike Vekris thanks you!

Our thanks to the organisers of the convention and to every colleague in the room. Days like these are what turn a small industry into a community.

Keep reading

More stories like this.

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