FAQ
Questions, answered.
Everything couples usually ask us, and a few things they don’t think to.
Getting started
Why do you take so few weddings?
Because we would rather produce around forty weddings a season brilliantly than many more just well. Every year we take fewer, so each couple gets our full attention, our best crew and our best equipment.
How far in advance should we book?
Ideally nine to twelve months before your wedding. By then the key details are usually settled, so we can plan the technical side clearly and safely. That said, our calendar fills early, so sooner is always better. Even if you haven’t decided on services, lighting or guest numbers yet, you can hold your date with a minimum setup and crew, and we’ll build from there whenever you’re ready.
What if we haven’t chosen our venue yet?
No problem at all. We can hold your date without knowing the venue or the final number of guests, and design everything once the details are in place. The most important thing is holding the date.
Where do you work?
Anywhere in Greece, as well as nearby Italy and Cyprus. Our most frequent destinations are Paros, Antiparos, Naxos, Ios, Mykonos, Santorini, Crete and Zakynthos. Further destinations bring more logistics and sometimes higher costs, but please don’t let that stop you from asking. We’ve already planned for many scenarios, and with a carefully chosen network of partners we keep costs under control.
Wouldn’t a local company on the island be easier?
It’s a fair question. We aren’t tied to one island because international destination weddings are all we do. That means clear, professional communication from the first email, experience with guests from all over the world, the same crew and equipment wherever you marry, and backup for everything, whatever is or isn’t available on the island that week.
Do you have partnerships with venues?
No exclusive ones, by choice. We work wherever you decide to celebrate, because the choice of who produces your wedding should always be yours.
Do you work with our wedding planner?
Always, and gladly. We coordinate timings, technical details and logistics directly with your planner and your venue, so you never have to be the go-between.
Proposals and payments
Do you have packages or a price list?
No. Every proposal is designed from scratch around your venue, your guests and your vision. When it makes sense, for example for combined services or a pre-wedding party, we can offer special terms.
We don’t know what we need. Can you suggest?
Of course. Choose “Not sure yet” in our form, tell us about your day, and we’ll suggest what fits.
We have a budget in mind. Can you work with it?
Yes. Share it with us, and we’ll design the best proposal we can within it, and tell you honestly what fits. [Mike to confirm wording]
Do you charge by the hour?
Usually not. We work on a flat rate per event, so you never have to watch the clock and we can do whatever it takes. In some cases we can agree on an hourly rate.
Do you sign a contract?
Yes, always. A clear written agreement sets out exactly what we’ll deliver and what it costs, and protects us both.
Are you a registered company? Do you issue invoices?
Yes. We are registered with the Greek Business Chamber and the General Commercial Registry of Greece, and every payment comes with a legal receipt or invoice.
How do payments work?
Mainly by bank transfer. Greek law limits cash payments to €500 per transaction. We also accept PayPal and credit or debit cards, with the transaction fees added to the payment.
Music and DJs
Which DJ will play at our wedding?
We match the DJ to your wedding: your music, your guests’ ages and backgrounds, your style. Every DJ on our team has their own strengths and the cultures they know best.
Can we book Mike as our DJ?
Mike has stepped away from the decks to lead the company full time, planning every season down to the last detail. He chooses every DJ on our team personally, so you’ll be in excellent hands.
We already have our DJ or band. Can you still help?
Absolutely. Choose “Production only” and we’ll take care of everything else: sound, light, staging and effects.
Can we choose the music?
Of course. Your choices and the overall direction you give us are the most important information we have: they’re how we get to know your taste and shape the music around it. We’ve built a detailed system, online and offline, for capturing your preferences, so no detail is left to chance and the music reflects your personalities and your vision.
Who makes the announcements on the day?
The best announcements come from someone who knows you. A close friend or relative who’s comfortable with a microphone makes the evening instantly warmer and more personal, and it’s a small honour for them too. Your planner usually coordinates the timing, and we make sure the microphone and the music are ready for every moment.
Do you work in English?
Yes. Everyone you’ll deal with on our team communicates clearly and professionally in English, from the first email to the last song.
Production and technical
What if our venue has nothing to hang lights from?
It happens more often than you’d think, and we come prepared: stands, support structures, poles, columns, truss, and a few other things you’ll never need to know the names of. Where a venue has no fixing points, we bring our own, choosing the method that suits the lighting and the look you want.
Does the venue need to provide power?
Power is the one thing we can’t do without. In most cases our setups run on the venue’s existing supply. When a setup needs more than the venue can safely provide, we bring our own mobile generators. From a small power bank for your camera to a generator for a concert-sized production, we’ve got it covered.
Is all the equipment your own?
Almost all of it. 99.9% of what comes out of our vans is ours, stored, transported and maintained by our own team. We renew it every six to seven years or sooner, test it constantly, and carry enough of it that every vital part of your reception has a backup, and the backup has a backup. On the rare occasions we rent, it’s only from top-tier rental companies, so quality and reliability never drop, down to the last cable.
What if something fails on the night?
It’s very rare. But we plan for it anyway. Our technical team follows a clear procedure for the situations that matter, and has practised it. So if something does go wrong, it’s usually fixed before anyone notices, you included.
On the day
When do you arrive?
Hours ahead, and sometimes before sunrise. By the time your guests arrive, everything is set up and tested.
Will our guests see your crew?
Only the people they need to see. The rest of us work out of sight, and that’s exactly the point.
Will you put your logo or banners on our setup?
Never. Your wedding is not an advertising opportunity. We like to think our work speaks for itself, so you won’t find even a sticker on our laptops.
Getting in touch
How quickly do you reply?
Within one working day, or within 48 hours from May to October, while we’re out producing weddings.
Can we message you on Instagram or Facebook?
You’re very welcome to follow us there. For your wedding, though, please use our form, the live chat or email. Social media messages go through the team that manages our accounts, and a long conversation full of dates, venues and details is far too important to get lost in a chat thread. We take your wedding seriously, so we keep it all in one safe place.
Still wondering?
Ask us anything.
Chat with us live on weekdays, or send us your story and we’ll reply personally.